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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Steve Roberts

April 22, 2026

5  out of  5
rating by Steve Roberts
"Theresa is always so helpful in all my concerns about my insurance needs, Great Team !"
We responded:
"Thank you so much Steve! I'm happy we're here to help you! I appreciate you. #903insurance"
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Caleb Mowrey

April 17, 2026

5  out of  5
rating by Caleb Mowrey
"They have always provided great service!"
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Robin Hildebrand

April 1, 2026

5  out of  5
rating by Robin Hildebrand
"Theresa is always so pleasant and cheerful! She knows us and she knows her ‘stuff’ with State Farm."
We responded:
"Thank you for sharing your positive experience with Theresa. It's wonderful to hear that her pleasant and cheerful demeanor, along with her expertise, made such a great impression. Your feedback is greatly appreciated and will be shared with her."
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Parker O

March 12, 2026

5  out of  5
rating by Parker O
"Jacob helped me with auto and renter insurance. Awesome guy 😎"
We responded:
"Thank you, Parker, for sharing your experience with Jacob. It's great to hear that he was able to assist you with your auto and renter insurance needs. Your feedback is appreciated, and we're glad to know you had a positive experience. "
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David West

March 6, 2026

5  out of  5
rating by David West
"I've been in the car business for 20 years and dealt with a lot of insurance folks. These folks here really know what customer service is all about. This is where I'll keep doing business."
We responded:
"Thank you, David, for sharing your experience and for your kind words. It's great to hear that our commitment to customer service stands out, especially from someone with your extensive experience in the car business. We're grateful for your trust and look forward to continuing to serve you."
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Steven Scott

February 21, 2026

5  out of  5
rating by Steven Scott
"Kris Ragsdale there’s an outstanding representative and has been a part of our family for years, has worked with us through the tough times when needed, she goes out of her way to make sure that we have the right coverage at the right price. We have never had any issues or hassling when it comes to dealing with Coverage, that you get with most other companies. State Farm, Of course I would recommend but even more so a company is only as good as the people that work there Kris and Teresa Out of the Whitesboro, Texas Office have been absolutely amazing, and that is probably the first positive comment I have ever left About an insurance company! Most companies hassle you when you make a claim or make a phone call but at least for these two in this company under Jim Goldsworthy, are the exception to the rule. We are very blessed to have them as our personal and our business Insurance company, wouldn’t trade them for the world! A+ Steven C. Scott"
We responded:
"Thank you, Steven, for sharing such a heartfelt review. It's wonderful to hear about your positive experiences with Kris and Teresa from our Whitesboro office. Their dedication to providing exceptional service and support during challenging times truly reflects the values we strive for. Your recommendation means a lot, and we're grateful to have earned your trust for both personal and business insurance needs. Your feedback is invaluable, and we're committed to maintaining the high standards you've come to expect."
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Tom Yeater

January 29, 2026

5  out of  5
rating by Tom Yeater
"Excellent customer service provided from all the team there. Very prompt and professional. Highly recommend them as a insurance company"
We responded:
"Thank you, Tom, for your fantastic 5-star review! Providing excellent service is our top priority. If there's anything else we can assist you with, please feel free to reach out."
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Hannah Kisse

January 21, 2026

5  out of  5
rating by Hannah Kisse
"Great people to do business with, they are always working to find the best solution for you. Makes things quick and simple!"
We responded:
"Thank you, Hannah, for your wonderful feedback! We're delighted to hear that you find our team helpful and our process efficient. Your satisfaction is our top priority, and we're glad to know we're meeting your expectations. "
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Tina Schneider

January 14, 2026

5  out of  5
rating by Tina Schneider
"My go to for insurance. My girls Kris and Theresa take care of me completely!"
We responded:
"Thank you, Tina, for sharing your experience with us! It's wonderful to hear that Kris and Theresa have been able to take care of your insurance needs so well. Your trust and satisfaction mean a lot to us, and we're glad to be your go-to for insurance. We look forward to continuing to serve you!"
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Deb Cuetara

January 3, 2026

5  out of  5
rating by Deb Cuetara
"Always helpful. Awesome staff!!!!"
We responded:
"Thank you, Deb, for your wonderful feedback! We're delighted to hear that you find our staff helpful and awesome. Your satisfaction is our top priority, and we're grateful for your support."
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Ozzy:P Yee

December 17, 2025

1  out of  5
rating by Ozzy:P Yee
"For as much as I wanted to put my new vehicle with State Farm, the lady that was talking over the phone in December 17th gave me pure attitude the whole time talk down to me like I knew nothing about what was going on and as the phone call went on, started raising her voice at me I no longer feel confident having someone as bad as that person cover insurance for me or anyone else do not recommend. Please do better State Farm. And Jim Goldsworthy hire better in the future"
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CJ Oldaker

October 8, 2025

5  out of  5
rating by CJ Oldaker
"Kris has always taken great care of our insurance plans! Highly recommend!"
We responded:
"Thank you, CJ, for sharing your positive experience. It's wonderful to hear that Kris has been taking great care of your insurance plans. Your recommendation means a lot to us, and we're glad to have you as part of our community. If there's anything else we can assist you with, feel free to reach out."
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Gonzalo Tijerina

October 8, 2025

5  out of  5
rating by Gonzalo Tijerina
"I reached out to StateFarm. Kris Ragsdale was quick to respond. She answered all my questions and she made me feel very comfortable going with StateFarm for auto insurance. Thank you, Kris!"
We responded:
"Thank you for sharing your experience with us. It's wonderful to hear that Kris was able to assist you promptly and make you feel comfortable with your decision. We appreciate your feedback and are delighted to have you as a part of our State Farm family. If you have any more questions or need further assistance, feel free to reach out. "
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Carlie Hutchinson

September 9, 2025

1  out of  5
rating by Carlie Hutchinson
"Saddened to say that after 12 years with State Farm, I can no longer recommend them as for they have completely screwed my husband and I over. I don't understand why we are losing our insurance because of our adult and completely independent son's not so good driving record. We have 3 other children to get to and from school, how is that right? Not to mention we've always paid and paid on time. So this extremely messed up."
We responded:
"I’m sorry for this unfortunate situation. We appreciate your time with us and hope the service you received from our office and during each claims process was satisfactory. "
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Cory Woodhouse

August 14, 2025

5  out of  5
rating by Cory Woodhouse
"This office in particular is awesome. Theresa is always there to help me answer any questions I've had about my policy. She's also helped me explore others while never being pushy which is important to me when I decide on insurance. I think I called her 5 different times this week with little changes to my auto policy as I sell my old car and get a new one."
We responded:
"Thank you, Cory, for sharing your experience with our office. It's great to hear that Theresa has been able to assist you with your policy questions and changes. We understand how important it is to feel comfortable and not pressured when making insurance decisions. Your feedback is truly appreciated, and we're glad to have been able to support you through your recent car transition. If there's anything else you need, feel free to reach out."
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Matt & Jme Childress

June 15, 2025

5  out of  5
rating by Matt & Jme Childress
"Best quotes around, home insurance claims have been slow. I’m sure busy so I’ll still give the stars but I do feel it needs to be faster in emergency cases."
We responded:
"Thank you, Matt & Jme, for your feedback and for giving us a 5-star rating. We appreciate your understanding and patience regarding the speed of home insurance claims. Your input is valuable, and we're committed to improving our processes to better serve you, especially during emergencies. If there's anything specific you'd like to discuss, please feel free to reach out. Your satisfaction is important to us."
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Michelle’s PAWsitive Training

May 24, 2025

5  out of  5
rating by Michelle’s PAWsitive Training
"They are always willing to help and they don’t make you wait for help either. They are always polite and respectful. When my truck had pretty bad hail damage they were quick to respond and even fast to get the check sent out for my truck to be fixed. I highly recommend them! I don’t even live in whitesboro and I would rather use them than anyone else. Theresa is who typically helps me and she is amazing, when she has been unavailable others have not hesitated to step up and help me in anyway that they could. They were incredible as well."
We responded:
"Thank you so much for sharing your experience with us. We're delighted to hear that our team, especially Theresa, has been able to assist you promptly and respectfully. It's great to know that even when she's unavailable, others have stepped up to provide the support you need. Your recommendation means a lot, and we're glad to have been able to help with your truck's hail damage. We appreciate your trust and look forward to continuing to serve you."
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Danielle Scalf

May 7, 2025

5  out of  5
rating by Danielle Scalf
"Absolutely love them so much! I’ve moved to another state and they still manage to be absolutely wonderful and helpful"
We responded:
"Thank you, Danielle, for sharing your positive experience! It's fantastic to hear that even after your move, our team continues to provide the support and assistance you need. Your satisfaction is our priority, and we're delighted to have you with us."
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Matthew Kinsey

February 6, 2025

5  out of  5
rating by Matthew Kinsey
"Very quick with communication and was easy getting setup for both homeowner's and auto insurance"
We responded:
"Thank you, Matthew! We're glad to hear your setup for homeowners and auto insurance was quick and easy. If you ever need anything, we're here to help!"
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Terri Hughes

February 5, 2025

5  out of  5
rating by Terri Hughes
"I switched to State Farm and Kris has been helpful and the very best. I recommend."
We responded:
"Thank you, Terri! We're thrilled to hear that Kris provided you with excellent service. Welcome to the State Farm family! If you ever need anything, we're here to help."
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Cassie Clevenger Brackeen

January 4, 2025

5  out of  5
rating by Cassie Clevenger Brackeen
"Needed to update my policy with a new vehicle as well as add an additional vehicle. Theresa was super helpful and made the process quick and easy!"
We responded:
"Thank you, Cassie, for sharing your experience. It is wonderful to hear that Theresa was able to assist you efficiently with updating your holiday and adding a new vehicle. We appreciate your feedback and are delighted that the process was smooth and easy for you. Your satisfaction is important to us. "
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Misty Wells

December 19, 2024

5  out of  5
rating by Misty Wells
"I have worked with these team since moving to Texas 6 years ago. Would highly recommend!!!"
We responded:
"Great to hear that your experience with our Jim Goldsworthy Agency was awesome! We look forward to supporting you and your family for many years! Thank you Misty! #903insurnace"
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Kaytie Zuidema

October 16, 2024

5  out of  5
rating by Kaytie Zuidema
"Kris has helped me for years and is always so quick to respond or send information when I need it. 10 out of 10 recommend for their honesty and willingness to always go above and beyond."
We responded:
"Thank you so much for your kind words, Kaytie! It's fantastic to hear that Kris has been able to assist you promptly and effectively over the years. Your recommendation means a lot to us, and we're committed to continuing to go above and beyond for you!"
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Tammy Dobbs

October 10, 2024

5  out of  5
rating by Tammy Dobbs
"AMAZING... He was helpful in every single way I couldn't have asked for a smoother absolutely totally informative insurance experience"
We responded:
"Thank you so much, Tammy! It's fantastic to hear that your insurance experience was smooth and informative. Your kind words mean a lot, and we're delighted to have been able to help in every way possible."
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Elizabeth Ann

August 12, 2024

5  out of  5
rating by Elizabeth Ann
"Thanks to Kris, i decided to switch to State Farm! I was being charged over $500 for full coverage insurance at my previous insurer—Kris cut that in half! She’s amazing! Thank you guys ❤️"
We responded:
"We're so happy to hear that Kris was able to help you save on your insurance! It's wonderful to know that you found the switch to State Farm beneficial. Thank you for sharing your experience and welcome to the State Farm family! ❤️"